Your floor plan is read in your browser
When you drop a plan, the image is read by code running in your browser: walls, doors, rooms and furniture are found on your device, not on our servers. A plan dropped on this site goes to the app tab to tab, inside your browser. Until you buy an apartment or subscribe, the recognized apartment is kept only in your browser’s local storage, which clearing your browser data removes.
What we keep once you sign in or buy
- Your account. Your email address, and your name and profile picture if you sign in with Google. Signing in by email sends you a one-time code, through our email provider, Resend.
- Your apartments. An apartment you buy, or open on a subscription, is saved to your account so you can open it again anywhere: the recognized plan, the drawing it came from and a small picture of it. You can delete any of them from your list of plans, and their images go with them.
- Shared links. An apartment you share can be seen by anyone with its link, without the drawing. Sharing also saves a picture of the 3D view, shown when the link is posted in a chat or on social media. You can stop sharing at any time, and the link and its picture stop working.
- Your logo, if you upload one on Pro. It is shown on the apartments you share.
- Payments. Stripe handles card details; we never see them. We keep the Stripe customer id, what you bought and the state of your subscription.
- Your browser and network. A signed cookie with a random id for your browser, so an apartment bought without an account reaches the browser that paid, and a one-way hash of your network address, used to limit abuse. The hash can’t be turned back into your address.
What else we collect
- Contact form. If you write to us on the pricing page, your email and your message are emailed to us through Resend, and we use them only to answer.
- Server logs. Our host keeps standard request logs (IP address, page, browser) for security and to keep the service running.
We don’t sell data and don’t use advertising trackers.
Analytics and cookies
If you agree in the cookie banner, we use Google Analytics to count visits: which pages people read, where they came from, and which steps of the app they reach (uploading a plan, whether it was read, the offer, checkout and purchase, the 3D view, sharing). When you are signed in, it also gets your account’s random id, so your visits on a phone and a laptop count as one person; never your email or name. It sets the cookies _ga and _ga_… on floorto3d.com, kept up to two years, and Google keeps the data for 14 months. Google Analytics doesn’t store your IP address, and your floor plans are never sent to it.
If you say no, or don’t answer, Google Analytics isn’t loaded and sets no cookies. Either way we keep one cookie, consent, for six months, to remember your answer. A second, locale, remembers for a year whether you read the international or the US version of the site. Change your cookie settings at any time; saying no removes the Analytics cookies.
Deleting your data
Delete an apartment from your list of plans and it is gone from our servers. To delete your account and everything in it, choose Delete account in the account menu: your apartments, their links and pictures and your logo are deleted at once, and a subscription ends. Stripe keeps its record of your payments, as tax law requires.
Last updated: September 28, 2026.